Effective Date: 17-09-2024
Your privacy is important to Quelo ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this carefully to understand our practices.
1. Information We Collect
We collect the following type of information:
Email Address: We only collect your email address when you voluntarily provide it, such as when you register or contact us.
2. How We Use Your Information
We may use your email address for the following purposes:
- To Provide Services: Ensuring the smooth and secure operation of services like communication and account-related actions.
- To Communicate: We use your email address to respond to inquiries, provide customer support, and deliver important updates related to our services.
- Email Validation: Validating and verifying email addresses to maintain the authenticity and reliability of communication.
- For Security Purposes: To detect, prevent, and address technical issues, security breaches, or fraudulent activities.
3. Security of Your Information
We take the security of your data seriously. Our services use industry-standard encryption and security measures, including:
- End-to-End Encryption: All communications transmitted through our platforms are encrypted to prevent unauthorized access.
- Data Protection: Your email address is encrypted and stored securely to ensure compliance with international standards and regulations.
- Two-Factor Authentication (2FA): We recommend users activate 2FA for additional security layers.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your email address to outside parties. We may share your information under the following circumstances:
- Legal Obligations: If required by law or in response to a valid legal request (e.g., subpoenas, court orders), we may disclose your information.
- Third-Party Service Providers: We may share your email address with trusted third-party vendors who assist us in operating our website or providing services, provided they agree to keep this information confidential and comply with applicable data protection laws.
5. Data Retention
We retain your email address only for as long as is necessary for the purposes set out in this policy. Once your email address is no longer needed, it will be securely deleted or anonymized.
6. Your Rights
You have the right to:
- Access: Request a copy of the email address we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
To exercise these rights, please contact us at hello@queloai.com
7. Cookies and Tracking Technologies
We may use cookies or similar technologies to enhance user experience and collect website analytics. You can adjust your browser settings to refuse cookies, but some features of the website may not function properly without them.
8. International Data Transfers
If you are accessing our services from outside the country where we are based, your email address may be transferred across international borders. We ensure that any transfers comply with applicable data protection laws.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. We will notify you of significant changes by posting the revised policy on this page and updating the "Effective Date" at the top.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your email address, please contact us at hello@queloai.com.
11. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
QUELO Technologies Private Limited
WeWork Spectrum Tower,
HD-385, 4th Floor,
Mindspace Chincholi Bunder Road,
Off Link Road,
Malad (West),Mumbai - 400064.
CIN: U62090MH2024PTC430587
Email: hello@queloai.com